Lilac Schoenbeck

Feeling nervous about the cloud? Many CIOs understandably hesitate to send services requiring regulatory compliance to the public cloud. Though not outsourcing such services may seem like a good idea, this approach limits your flexibility in offering the best combination of services to meet business demands. As public cloud services continue to grow in both diversity and quality, IT and the business can't afford to bypass opportunities offered there and hope to remain competitive. The compliance issue must be addressed, but how? Is it possible to ensure compliance when sending services to the cloud? Fortunately, the answer is "yes." By using a strategy based on Business Service Management (BSM), a comprehensive approach and unified platform for running IT, you can extend the BSM processes and solutions that you use to manage your internal infrastructure to the publ... (more)